1. Your taxi driver is licensed and trained to treat you with respect and courtesy.
2. The Department of Justice Approved Taxi Drivers.
3. Mandatory Drug Screening of all Taxi Drivers; with Random Drug Test throughout the Year.
4. You are to travel in a clean, comfortable and safe taxicab.
5. State of the art turn-by-turn GPS will direct you to your destination.
6. Your taxicab driver must obey all traffic laws.
7. Cell phone use by the taxi driver while operating the cab is prohibited except in emergencies.
8. Heat or air conditioning should be turned on/off at your request.
9. You can control the radio at your own discretion.
10. Smoking in the taxicab is prohibited.
11. Please treat your taxicab driver with respect and courtesy.
12. For your safety please use your seat belt.
13. For your safety please use the curbside door to exit the taxi.
14. Please promptly pay your fare when reaching your destination.
15. A receipt will be provided upon request.
16. Please remember to take all your belongings when exiting the taxi.
17. Please direct compliments or complaints at customerservice@24-7yellowcab.com or call us at 888-247-TAXI

Here are a few good tips to follow when riding in a taxi to set your mind at ease and make you ride more enjoyable.

1. Get an estimated rate from our taxicab call center or taxi driver before starting your trip.
2. Make a note of the taxicab number and taxi driver’s name.
3. Always allow enough time to reach your destination; phone the taxicab company to inquire about an estimated time of travel from the origin to the destination; schedule a time of pick-up at this time.
4. Always pay the charges off the taxicab meter only.
5. When vacating the taxi, ensure you have not left any personal articles in the cab and always request a receipt for services.